Once orders are placed, an order confirmation email is autogenerated, indicating your order is being processed. When your order is ready for pick up by the carrier, you will receive a shipping confirmation email with tracking information.
We encourage customers to sign up for email alerts through the shipping carrier. This will help you know when to expect packages. Notifications will be sent when there are potential delays or issues with delivery.
Please note, you must have the tracking number in order to sign up for these alerts. The tracking number can be found in your shipping confirmation email. Please check your spam/junk folder if you are unable to locate this email in your inbox.
Please review our FAQ for common answers to your shipping and tracking questions.