Returns

  • Return Policy

    We will gladly accept returns purchased directly from Sunday Afternoons US based website within 90 days of the original purchase date. We just ask that the items are returned to us following the instructions below: ·Returned in unworn condition with the tags still attached ·In the original box ...

  • Can I use any carrier to return my item(s)?  

    You are welcome to ship with your preferred carrier at your own expense. Please note that we are not able to refund shipping fees. However, we provide convenient and cost-effective, prepaid UPS return labels when you go through our Returns Center - Sunday Afternoons .  Upon processing your return...

  • If I return an item, are shipping fees refunded?

    Shipping charges for returns are not eligible for a refund. If you choose to use our prepaid UPS return label, $4.99 will be deducted from your final refund at the time of processing. If you choose to use another carrier, the return fees are your responsibility and will not be refunded.

  • I received a hat as a gift and want to exchange it for something else without the gift giver knowing. Can you help? 

    Sunday Afternoons does not offer direct exchanges with a gift receiver. Please reach out to the purchaser and let them know of the return. We will credit the gift giver's credit card that was used to make the purchase. The purchaser will be alerted of the transaction and can help you place a new ...

  • How long do returns take?  

    Once your return has been received at our warehouse, please allow up to 2-3 weeks for processing. During holidays and periods of high order volume, it may take longer to process your return. Once your refund has been processed, you will receive an automatic email alert notifying you of your refu...

  • Can I return my mask or gaiter?

    No. Unfortunately, for safety reasons, we are unable to accept returns on masks or gaiters.

  • If I purchased my Sunday Afternoons item through another retailer, can I return directly with you? 

    No. Your item must be purchased directly from Sunday Afternoons for us to process a return. If you made your purchase through a third-party retailer, please reach out to them directly for all order return inquiries and requests.

  • What do I do if I believe an item in my order arrived defective?

    If you have received an item in a recent purchase (within the last 90 days) that you believe has a manufacturing defect, please contact our Customer Loyalty Team before returning it. For information on our Lifetime Guarantee for products purchased outside this timeframe, please review the FAQ and...

  • What do I do if my order shows as "Returned to Sender"? 

    Delivery issues can be frustrating. If your order shows as being “Returned to Sender,” please review the possible reasons below and contact us right away so that we can assist you with your order. Sunday Afternoons is unable to change the address once an order has been placed. All orders are shi...

  • What is the original sales order #?

    To locate your order number, look for the alphanumeric number on your packing slip, under “PO Number,” which begins with the letters “DTC_____.” This information can also be found in your order confirmation email, or by logging into your Sunday Afternoons account, if you have created one.